Privacy Policy

Effective May 24th, 2020:

 

This privacy policy (known as "Privacy Policy") discloses and manages what visitor, client, and student (collectively known as "Users") information Piñon Tutoring LLC by Seth A. Stambaugh (known as "Piñon Tutoring") gathers, how it is collected, and how it is used. Information may be collected on the www.pinontutoring.com website, through email and other written communication with clients, through forms filled out by Users through third-party forms operators such as Google services and Wix, or through any other means of communication Users have with Piñon Tutoring, its owner, and/or its tutors.

What information does Piñon Tutoring collect?

Non-Personally and Personally Identifiable Information

Similar to most website owners and operators, Piñon Tutoring collects information that is not personally identifying such as type of web browser, date and/or time of each visit, geographic location, language preference, and referring site in order to better understand Users' purpose in visiting www.pinontutoring.com.  Some Users choose to interact with Piñon Tutoring in a way that requires us to gather more information that is personally identifiable, including Users' names, email addresses, telephone numbers, and home addresses.  Piñon Tutoring also collects Usernames and Passwords for Users who choose to create accounts on www.pinontutoring.com.

 

Student Information

Piñon Tutoring uses Google Forms to gather information regarding students' names, ages, grade levels, service(s) requested, area(s) of strength, area(s) for improvement, teacher feedback, learning differences, interests and hobbies, and tutoring goals for Users who choose to contract for services with Piñon Tutoring in order to best serve each student.  People under 18 years of age must have a parent or legal guardian provide this information, though they may offer input for a parent or legal guardian to provide.  If you prefer to provide student information over the telephone, please contact Piñon tutoring via one of the methods listed below.

Notice About People Under 18 Years of Age

Piñon Tutoring's website is not intended for people under 18 years of age to use to complete bookings as per the Terms and Conditions of www.pinontutoring.com.  People under 18 years of age must have a parent or legal guardian complete all bookings.  In compliance with COPPA (Children's Online Privacy Protection Act) Rule, no part of this website is directed toward children under 13 years of age.

Sharing of Information

Piñon Tutoring honors your privacy.  It is the policy of Piñon Tutoring not to share any information that is collected or that you provide with any outside or third-party sources unless otherwise detailed in this Privacy Policy.  In the event that Piñon Tutoring partners with additional people or corporations or hires additional tutors, employees, contractors, or partners, Piñon Tutoring may share personally identifiable and student information with the necessary parties in order to complete tutoring services. 

 

Legal Disclaimer

Piñon Tutoring cooperates with all law enforcement, and will comply with any and all requests, subpoenas, court orders, or other legal processes to obtain information in order to protect Users and all other people, or to exercise Piñon Tutoring's legal or other rights to protect and defend against any legal or other claims.  

Financial Information

For Users who choose to complete financial transactions online, Piñon Tutoring also collects information regarding personal and financial information including names, email addresses, telephone numbers, billing addresses, credit card numbers, expiration dates, and verification codes in order to process those transactions.  

Third-Parties

Piñon Tutoring may use or provide links to third-party websites and/or services like Google Forms, Google Docs, Google Calendar, Google Meet, Google Jamboard, Google Classroom, Wix Bookings and/or Wix Payments, PayPal and/or PayPal Here, and their add-ons, to gather Users' personal and payment information, to complete online tutoring sessions using video conferencing and virtual whiteboards, and to communicate assignments and allow students to ask questions for the purpose of best serving each client and/or student.  See the "How is collected information used" section in this Privacy Policy for more information.  Piñon Tutoring also includes links to Facebook, Google, Instagram, and LinkedIn.  Piñon Tutoring also uses Google Analytics to track website data.  These third-party services are not owned, operated, or controlled by Piñon Tutoring and Piñon Tutoring, its staff, owner, and agents are not responsible for their privacy practices.  Please refer to each of these website or service's individual privacy policies for information regarding their privacy practices.  You use these websites and services at your own risk.  

Video Conferencing and Virtual Whiteboard for Online Tutoring

Piñon Tutoring will never record any video, audio, or chat from video conferencing, nor request any personal information via the virtual whiteboard.

Google Classroom

Piñon Tutoring uses Google Classroom to post assignments to individual students, allow students to ask their tutor questions, and otherwise communicate with students.  Students under 13 years of age must set up their Google account through FamilyLink in compliance with COPPA Rule.  Piñon Tutoring never shares information or assignments from individuals with any other person, but is not responsible for Google Classroom's privacy practices.  Please refer to Google Classroom's privacy policy.

Testimonials, Comments, and Reviews

Piñon Tutoring may use Users testimonials, comments, and reviews on www.pinontutoring.com that may include personally identifiable information such as names, qualifications, professions, and workplaces.  Piñon Tutoring requests written permission to use and display such information before publishing them to the website.  To have your information removed, please contact Piñon Tutoring via one of the methods listed below. 

Request Information Deletion

You may request to have the personally identifying and student information Piñon Tutoring collects deleted at any time by contacting Piñon Tutoring via one of the methods listed below.

How is collected information used?

Information collected by Piñon Tutoring is primarily used to enhance the Users' experience and satisfaction and/or to provide services and payment options. 

 

Non-personally identifiable information such as data regarding Users' visits to www.pinontutoring.com is used to enhance site performance, view demographic information, and customize the site based on that information. 

 

Personally-identifiable information is used to communicate with Users about services offered, to contact Users about online and in-person tutoring logistics, to occasionally send promotions or offers, to provide invoices, to deliver services, to navigate to Users' home for in-person tutoring, and to provide billing options and process billing transactions. 

 

Student Information is used for the sole purpose of evaluating student needs and interests to deliver the best tutoring services possible.  Student information may be collected through third-parties such as Google Forms and its add-ons, Google Jamboard, or Google Classroom, which are not owned, operated, or controlled by Piñon Tutoring.  Piñon Tutoring assumes no responsibility for how third-parties use information.  Refer to each third-party's individual privacy practices, and use at your own risk. 

 

In the event that Piñon Tutoring or its owner decide to partner with another person or corporation or hire more tutors, employees, or contractors, Piñon Tutoring may pass any type of information on to the necessary parties as necessary to provide the best possible tutoring services.

Security of Information

All information collected by Users are reasonably protected using industry standard security measures.  Piñon Tutoring uses industry standard security methods to protect information both during transmission and storage.  If you have questions about information security, you may contact Piñon Tutoring using the information below.  While Piñon Tutoring values your privacy and security, no online service is completely impenetrable and secure.  Piñon Tutoring does not guarantee the security of any information submitted to www.pinontutoring.com or third-party service providers.  Piñon Tutoring is not responsible for any circumvention of any privacy settings or security settings.  If you would prefer not to disclose information over the internet, please contact Piñon Tutoring using the information below, and/or select the pay in person option during booking.

Use of Cookies, Log Files, and Tracking

Piñon Tutoring, its hosting service, and its analytics service providers may use cookies, log files, beacons, tags, and scripts to gather general information about Users.  

Cookies

Piñon Tutoring may use cookies to keep track of Users' computer's local settings including account information, page and usage data, device information, Users' settings information, and authentication.  Cookies are small pieces of data that websites and services may store on your devices and browsers to save your user settings.  You can adjust your cookies settings on your individual browser and still use www.pinontutoring.com, but this may affect your user experience.

Log Files

Most websites, including www.pinontutoring.com, use log files to store certain information that is automatically gathered.  This information may include browser types, internet service providers (ISP), internet protocol (IP) addresses, referring and exit pages, the pages viewed within the www.pinontutoring.com domain, operating system, and date and timestamps, and/or clickstream data.  Piñon Tutoring uses this information to administer its website, analyze trends, gather general demographic information about Users, and track Users' movement across our website.

Google Analytics

Piñon Tutoring uses Google Analytics to analyze web traffic to the www.pinontutoring.com domain.  You may opt-out of Google Analytics using their opt-out option at their opt-out page.

Opt-Out Options

Piñon Tutoring will never give your information to third-party services or vendors for their marketing or promotional purposes.  You may receive automated e-mails regarding booking and payment confirmations, cancellations or form submissions, which you may not opt-out of as these are not promotional in nature.  Occasionally, you may receive email notifications regarding promotions or deals.  To opt-out of such communications, please contact Piñon Tutoring using the information below.

Changes to the Privacy Policy

Piñon Tutoring may make changes to the Privacy Policy.  If changes are made, you may be informed by a notice posted on the home page of www.pinontutoring.com.  Piñon Tutoring encourages you to periodically review the Privacy Policy to keep up-to-date on any changes.

Contact Piñon Tutoring

To contact Piñon Tutoring, please choose one of the options below:

1) Fill out the contact form near the bottom of the home page at www.pinontutoring.com

2)  Email Piñon Tutoring at seth@pinontutoring.com

3)  Call Piñon Tutoring at 505.65PINON (505.657.4666)